Terms & Conditions
The updated Mailbox Service Agreement has been made more professional, complete, and legally comprehensive, addressing various critical areas. Here's the revised document with necessary clarifications and legal enhancements:---
MAILBOX SERVICE AGREEMENT
This Mailbox Service Agreement ("Agreement") is made and entered into by the customer identified above ("Customer") for the use of and services related to a mailbox ("Mailbox") at **Financial Powerhouse LLC DBA Mailbox Depot** ("Company"), under the terms set forth herein and governed by the laws of the State of Kentucky.
**Notice for College Students:** If you select the College Student Mailbox option, you must upload a valid, current student ID as part of the application process.
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1. **Permitted Use**
The Customer agrees not to use the Mailbox or the Company’s premises or services for any unlawful, fraudulent, or prohibited activities, including those restricted by U.S. Postal regulations. The Mailbox use must comply with all applicable federal, state, and local laws. Each authorized recipient must complete and submit U.S. Postal Service Form 1583 ("Form 1583"). Spouses may complete a single Form 1583, provided both include their separate information.
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2. **Confidentiality and Compliance**
The Agreement and Form 1583 will be kept confidential but may be disclosed as required by law, including written requests from law enforcement or governmental agencies. Customers must complete all required documents, including updates to Form 1583 or this Agreement, when requested by the Company.
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3. **Access and Authorization**
Possession of mailbox login credentials shall constitute valid proof of authorization for access. Upon the Customer’s death or incapacitation, access will require proper legal documentation, such as probate or executor authorization.
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4. **Termination and Handling of Mail**
Upon expiration, cancellation, or termination of the Agreement, the Company may take the following actions:
1. **Mail Forwarding:**
- Mail may be forwarded for up to six (6) months if the Customer pre-pays all postage, material, and handling fees.
- A storage fee of $10 for the first month applies; subsequent months will incur fees as determined by the Company.
2. **Mail Storage:**
- Mail may be stored for up to six (6) months at a storage fee of $20/month, plus a service fee for in-person retrieval.
3. **Mail Retention and Disposal:**
- Mail not forwarded or picked up within ten (10) days may be discarded or destroyed.
- Unsolicited mail (e.g., bulk advertisements) may be discarded immediately.
4. **Package Refusal:**
- Packages from third-party couriers may be refused unless pre-approved.
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5. **Agreement Term and Renewal**
The initial term of this Agreement corresponds to the prepaid duration. Renewal is at the discretion of the Company. Termination for cause may occur with 30 days' written notice for reasons including, but not limited to, nonpayment, misuse, abandonment, or disruptive behavior.
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6. **Fees and Charges**
Storage fees for packages not picked up within three (3) business days will accrue at $5/day per package. Any fees for returns, handling, or damage assessments are the responsibility of the Customer.
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7. **Mail Acceptance**
The Company acts as the authorized agent to receive mail, including registered and certified items. Packages requiring a signature must be signed for upon request. C.O.D. items require prior arrangement and prepayment.
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8. **Indemnity and Limitation of Liability**
The Customer agrees to indemnify and hold harmless the Company, its affiliates, officers, and employees against any claims arising from mailbox use, including, but not limited to, loss, delay, or damage of mail.
- **Liability Cap:** The Company’s total liability for any claim is limited to $100.
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9. **Address Format and Compliance**
The Customer must use the Mailbox address as specified in Form 1583. Improperly addressed mail may be returned as undeliverable.
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10. **Amendments and Severability**
This Agreement may only be amended in writing, signed by authorized representatives of both parties. If any provision is deemed invalid, the remaining provisions remain enforceable.
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11. **Jurisdiction and Governing Law**
This Agreement is governed by Kentucky law. Any disputes must be resolved exclusively in Kentucky courts. The laws of Kentucky supersede all international conventions, including the CISG.
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Customer Acceptance
By agreeing below, the Customer acknowledges and accepts all terms outlined in this Agreement as of the date of submission. The Customer further agrees to adhere to all applicable laws and regulations.
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This comprehensive update ensures that all critical elements of mailbox service, customer rights, and obligations, as well as Company protections, are included, offering clarity and legal robustness.
